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We Are Different

A Feeling For Your Organization

Traditional consultants believe that it is possible to analytically solve tough problems, develop a program of work and release the benefits.

This sort of approach works well for problems in the mechanical world where a correct answer exists. However, problems that are complex or chaotic, “wicked problems” don’t often yield to such direct attacks.

We prefer to tackle tough problems in the following way

Unlike other top tier consultancies we believe that the answer is in the room. Our goal is to facilitate your team’s natural intelligence and focus it into solutions that help you move from Problem to Performance.

We use 'design thinking' for strategy development so you can design a strategy that is unique to your organisation.

We believe that simple solutions live on the other side of complexity.

We get people talking and visualising concepts that help.

We like to spend time in the field with your customers and front line people to ensure we understand their reality.

We synthesise your intent with the reality on the ground to help you develop concrete.

Our Experts are always ready to work with you

Contact Our Team For a Free Consultation

Our Experts are always ready to work with you

Contact Our Team For a Free Consultation

Tough Problem helped us rapidly accelerate a corporate integration process. They listened to the brief, responded with a sense of urgency & quality, assembled the right team for our needs & commenced working with us in a true partnership fashion. The proven techniques, processes, training materials and tools they provided, enabled us to quickly get on with it. [Tough Problem] offer a practical, accessible, adaptable consulting service which helped QSuper achieve its objectives through a new and innovative approach.

Tracey McFarlandHead of Integration Program

I knew that tough Problem would bring a pragmatic approach to designing, documenting and implementing our requirements, and that they would be capable of completing this intensive piece of work within the prescribed deadlines... They compiled a response that was both comprehensive & addressed The Rock’s requirements, but they also positioned it to meet the future needs of our organisation. Overall, they delivered a great “fit for purpose” outcome for The Rock.

Stuart McDonaldFmr CEO , The Rock

Tough Problem was engaged by the C&K Association Limited’s Board to undertake a strategic and operational review following the resignation of the former CEO. After working with the Tough Problem team, the leadership team gained a better understanding of the business and the service to our key stakeholders. The guidance and assistance they gave us in developing focused initiatives to improve our total organisation was invaluable. Tough Problem was able to provide key insight on parts of the business that surprised a number of our long standing employees! They are a master of turning complexity in simplicity. With the help of Tough Problem we were able to improve our overall service to the front line staff, our head office accountability to each other and generate the largest surplus in C&K history. It was a great team to have around in our time of need.

Mel ComerfordActing CEO C&K Association Limited