[tp] Resource Center - [toughproblem] Web Master
A large manufacturing company had performed strongly over decades, however a significant deterioration in market conditions had significantly impacted revenue forecasts and ultimately the projected NPAT for 2016/17 and 2017/18. This forced the company to re-assess its strategy to address the headwinds.
The company had strict Bank Covenant ratios (around debt) and needed to be pro-active, otherwise they would exceed these ratios. To ensure they remained in a strong financial position, the Board supported a management proposal to implement a Transformation Program.
[tp] Resource Center - Tough Problem WebMaster
A Strategic Conversation is the art of talking through problems in an open, free flowing dialogue using our A two B process.
We believe that in most cases the answer are ‘in the room’. The goal is to guide your team’s natural intelligence and focus it into solutions that make a difference…
[tp] Resource Center - Wes Tatters
“Regardless of the nature or size your organisation is, it is no longer practical to simply assume that social media does not have the potential to affect or impact on your operation.”
GET ON THE FRONT FOOT
Over the course of this summer series, we will be examining the nature of social media and the impact it has on the business world. We will be looking at best practices for social media governance and exploring strategies for social media management, along with the formation of plans for both engagement and disaster management.
[tp] Resource Center - Wes Tatters
When a staff member from a St Louis Applebee’s Bar and Grill posted a photo of a customer receipt to the Reddit photo sharing website, what should have been an internal Human Resources issue, blew out in a matter of days into what has come to be known as one of the most widely publicised public relations train wrecks in the history of the internet.
[tp] Resource Center - Tough Problem WebMaster
In August we launched the ‘Finger on the Pulse’ series of compact guide-sheets for leaders. # 1 in the series, a ‘Design Thinking Guide’, was a compilation of questions to help leaders quickly assess how well the voice of the customer has been integrated in key projects and initiatives.
This is the second article in the series - The Customer Experiment, which demonstrates that unearthing customer insights can be achieved with minimum time and resources. You just have to be prepared to take on a learning mind-set
[tp] Resource Center - [toughproblem] Web Master
Time and again we see organisations spend huge amounts of effort and money in developing robust strategic or business plans.
However in many of these instances, unfortunately the organisation find it hard to meet their desired goals or outcomes…not because the plan was flawed but the execution or implementation was not disciplined.
[tp] Resource Center - Tough Problem WebMaster
[ToughProblem] have launched a ‘Finger on the Pulse’ series of compact guide-sheets for leaders. No. 1 in the series, a ‘Design Thinking Guide’, is a compilation of questions to help leaders quickly assess how well the voice of the customer has been integrated in key projects and initiatives. We believe that the quality of a conversation can be enhanced by asking smart questions. You will notice there is less emphasis on familiar questions which scrutinise budget, timeframes, milestones and risks etc (not that these are unimportant) and more around the depth of understanding of the business and customer needs.
[tp] Resource Center - Tough Problem WebMaster
Launching a new product in a crowded market
Launching a new product in a crowded market was always going to be a tough ask. It was obvious that if Suncorp wanted to add a new product to their range and into the market, it was going to have differentiate itself from the CBA Dollarmites product.
[tp] Resource Center - [toughproblem] Web Master
Our design self assessment guide sheets assist businesses with the assessment of their placement on the design continuum.
In this guide sheet we look at how aware your business is of the principals of Design Thinking?
[tp] Resource Center - [toughproblem] Web Master
Our design self assessment guide sheets assist businesses with the assessment of their placement on the design continuum.
In this guide sheet we look are whether your business is based around Design Thinking?