We're a group of experienced consultants that bring fresh thinking and new approaches to Strategy, Design & Delivery.
We help people build smart, human solutions that create value for their organisation and meaning for their users.
[toughproblem] helped us rapidly accelerate a corporate integration process. They listened to the brief, responded with a sense of urgency & quality, assembled the right team for our needs & commenced working with us in a true partnership fashion. The proven techniques, processes, training materials and tools they provided, enabled us to quickly get on with it. [toughproblem] offer a practical, accessible, adaptable consulting service which helped QSuper achieve its objectives through a new and innovative approach.
I knew that [toughproblem] would bring a pragmatic approach to designing, documenting and implementing our requirements, and that they would be capable of completing this intensive piece of work within the prescribed deadlines... They compiled a response that was both comprehensive & addressed The Rock’s requirements, but they also positioned it to meet the future needs of our organisation. Overall, they delivered a great “fit for purpose” outcome for The Rock.
[toughproblem] was engaged by the C&K Association Limited’s Board to undertake a strategic and operational review following the resignation of the former CEO. After working with the [toughproblem] team, the leadership team gained a better understanding of the business and the service to our key stakeholders. The guidance and assistance they gave us in developing focused initiatives to improve our total organisation was invaluable. [toughproblem] was able to provide key insight on parts of the business that surprised a number of our long standing employees! They are a master of turning complexity in simplicity. With the help of [toughproblem] we were able to improve our overall service to the front line staff, our head office accountability to each other and generate the largest surplus in C&K history. It was a great team to have around in our time of need.